After Sales Service
After Sales Service is paramount to GCM Agencies,as valued customers our friendly team dedicates time and effort in fulfilling your requirements to the highest standard whether it's in need of spare parts , technical support , warranty or servicing.Our goal is to eliminate down time!!!
Servicing & Technical Support
We have a dedicated team of highly trained technicians and a fleet of fully equipped field service vehicles to attend your needs at any time.
As distributors of many quality products Such as MST, Multipac, Sany, Forway and more our goal is to provide you with a high level of service which minimizes your machine downtime, therefore it is our obligation to stock a comprehensive range of genuine OEM spare parts extending across all of our products with a 95% fill rate.
We commit ourselves to rapid delivery times which we apply next day delivery service, if an item needs to be specifically ordered from the overseas factories then we'll fast track it within 3 - 4 days.